Shipping costs

We sell and ship product to:
Austria, Belgium, British Virgin Islands, Bulagaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithunia, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Slovakia, Slovenia, Spain, Sweden, Turkey and United Kingdom (UK)

Delivery to Finland costs 9,90€ Returns Normal products can be returened after 14 days when order is made. Products need to be marketable, we don’t accept broken packages. If you aren’t happy and you want to return the order, send us email to store@grop.fi and you will get instructions for the return. The postal payment for the unpublished packet and the resulting processing costs are deducted from the amount to be refunded. Special products what has been made for you by your request (example preorder and backorder), can’t be returned. We may make an exception and allow a refund if the product is of such a nature that it can be resold. If for some reason you want to return the order product, you must agree it with the customer service (email: store@grop-on.com phone: +358 401313311)

We use the courier services of Posti (Posti Group Oyj), DHL and DPD for the delivery of the shipments.

Shipments will be delivered with tracking code.

After payment, usually it takes us 4-5 working days to send the product (we send products at Monday and Thursday).